AI-Powered Business Profile in Mokena, IL

Busy B Laundromat Mokena

3.6 (134 reviews)

Visibility score: 78 out of 100
  • Card-based payment system
  • Large capacity washers available
  • Self-service facility
  • Recently improved management

Why Customers Choose Busy B Laundromat Mokena

Based on 134 customer reviews

  • Large capacity washers for bulky items
  • Card payment system for convenience
  • Recent facility improvements and cleaning
  • On-site attendant during peak hours
  • Safe and accessible location
  • Competitive pricing for self-service laundry

Location & Local Context

Address: 19137 Wolf Rd d, Mokena, IL 60448, USA

Phone: (815) 312-3012

Hours: Friday 6:30 AM – 10:00 PM, Monday 6:30 AM – 10:00 PM, Sunday 6:30 AM – 10:00 PM, Tuesday 6:30 AM – 10:00 PM, Saturday 6:30 AM – 10:00 PM, Thursday 6:30 AM – 10:00 PM, Wednesday 6:30 AM – 10:00 PM

Parking: Free parking lot available

Peak times: Weekend mornings and weekday evenings 6-9pm

Nearby neighborhoods: Mokena, New Lenox, Orland Park

Nearby landmarks: Near Mokena Elementary School, Close to Route 30 corridor, Walking distance from downtown Mokena

Services & Offerings

Self-Service Washing

Multiple washing machines in various sizes to accommodate different load requirements.

  • Standard and large capacity washers
  • Card-based payment system
  • Hot and cold water options

Self-Service Drying

High-efficiency dryers with multiple heat settings for all fabric types.

  • Variable heat settings
  • Large capacity dryers
  • Timed drying cycles

Attendant Assistance

On-site staff available during select hours to help with machine issues and facility maintenance.

  • Machine troubleshooting help
  • Facility maintenance oversight
  • Customer service support

Vending Services

Convenience items and laundry supplies available on-site when machines are operational.

  • Snack and beverage options
  • Laundry detergent and supplies
  • Change machines available

Customer Reviews

3.6 out of 5

134 total reviews

Most Frequently Mentioned

  • Machine reliability (45 mentions)
  • Facility cleanliness (38 mentions)
  • Attendant service (22 mentions)
  • Bathroom conditions (18 mentions)

Mixed reviews with recent positive feedback showing facility improvements. 8 new reviews this month.

I am a weekly customer of this laundry mat for my local business. Over the last few months the facility cleanliness and maintenance had severely declined and seemed as if the place was not being upkept AT ALL! Upon visiting today I was thoroughly impressed!!! I was greeted by a gentleman who was kind and very welcoming! The facility was clean, machines working and polished and the overall atmosphere felt upkept. So glad they have an attendant that cares about the facility now!

Mya Swindler

Large washers all 5 machine displays broken. Bathroom lights on motion censor that doesn’t stay on about a minute or so. Bring a flashlight if you might use. Bathroom toilet seat gone. Bathroom sink handle off. Ceiling a/c intake filter dirty and cover door hanging open. No worker most times to help or keep place clean. Vending snack machine broken.

David Hirsch

Wow, this place is a complete dump! I recently moved into Mokena and was shocked to find this as my local laundromat. The machines are broken, the vending machines are out of order, and the bathroom sink and toilet are completely broken. It’s appalling! I called the owner and left a message, but I haven’t received a response yet.

Nicole

Guess Fridays at 2pm are a bad time to go. Place was dirty. Many machines were out of order including both vending machines. Smelly , gross gunk in-between the rubber seals of the machines. Animal hair on the glass doors of the machines. The bottom of my laundry baskets also had animal hair from the floor. I seen a girl who had washed several towels, was wearing a dog grooming logo on her tshirt which probably can explain all the animal hair. -she never wiped out the machines. Its gross to think I was about to put my laundry in one of those machines. I have $20 left on my laundry card.. that I won't be using. Management enforcing a policy on after use clean up would help. Great location, safe environment. Can't wait for my new washer to be delivered- It was an eye opener on how some buisness owners/customers dont care.

Jill Krygowski

Frequently Asked Questions

We primarily use a card-based payment system, though some machines may accept coins.

Attendants are available during peak hours and for facility maintenance, but not always on-site.

Contact our customer service number posted in the facility or speak with an attendant if available.

Yes, we have several large capacity washers that can handle bulky items like comforters and sleeping bags.

Yes, our laundromat is accessible with easy entry and wheelchair-friendly layout.

Business Activity

Status: Open now

Peak hours: Weekend mornings

Recent improvements: Facility cleaning and maintenance

Attendant availability: Peak hours coverage

0out of 100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation25/35
Online Presence33/33
Business Completeness17/17
Engagement3/15

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